1 hour ticket response
Quick support is our major responsibility and this is the reason why we have a team of professional client support engineers who are eager to provide a fast solution to any question that you might have. Simply open your technical support ticket from the Online Control Panel and we’ll get back to you within sixty minutes in the worst case scenario. As a matter of fact, we strive hard and aim for a 20–minute tech support ticket response time.
An Excellent Customer Care Service
We have a team of web hosting support techs who are prepared to reply to all your queries whenever you require help. The vast majority of our customer service staff representatives have many years of experience in the Linux cloud web hosting business, which means that you can always depend on prompt and appropriate answers to your questions.
An Easy–to–Browse Help Center
Integrated into the Online Control Panel is an easy–to–browse Help Center section, which offers different sources of information. You can search through a regularly updated knowledge base offering web hosting account administration articles and website administration articles, check our instructional video tutorials or take a peek at our F.A.Q. repository.
