Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center Section

  • In the Online Control Panel you can find a comprehensive Help Center section offering loads of educational articles and commonly asked questions. They are compiled by our support team of proficient technicians. Just type in your question and our smart software will provide you with the best possible answer.

  • Top quality support service

  • Instructional Video Clips

  • We have prepared a collection of step–by–step video tutorials that detailedly explain how you can settle a typical issue associated with your Linux cloud web hosting account. You will find the how–to video clips in the Help section.

  • Intuitive help center

  • A 1–Hour Support Ticket Response Guarantee

  • We back up all semi–dedicated servers with a 24–7–365 customer support service and a 60–minute response guarantee. Our well–trained customer service technicians will be online 24x7 to reply to your questions and to take care of any issue that you could possibly run into. Just submit a technical support request from the Help section and we’ll reply back to you momentarily.