Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our client assistance staff is trained to quickly take care of all of our Linux cloud web hosting users’ concerns and advice questions. Via our ticketing system, you will be able to post your issue and a support crew member will go back to you in less than maximum 1 hour. Realistically, practice has revealed that the usual reply time is 20 mins.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us whenever required. Our staff of technicians is going to be on–line for you 24x7x365 to answer to all of your enquiries and to eliminate any trouble you will probably have. You also can open a tech support ticket from your Online Control Panel or send us an email message at any time. Additionally, on working days, you’ll be able to call us or make use of the online chat option.

  • Intuitive help center

  • An Intuitive Help Section

  • Our company has incorporated an extensive practical knowledge base into the Control Panel to enable you to obtain practical step by step details whenever you want. Each part of the Control Panel features its own contextual guide area having a group of how–to articles. We have also organized movies to provide you with a far better idea of the correct way to carry out any presented task.