Service Uptime Guarantee in Cloud Web Hosting
Using a cloud web hosting account through our company, you'll be able to enjoy 99.9% server uptime. We've essentially wiped out the downtime because we use a state-of-the-art cloud hosting platform and we do not manage everything on one server like the majority of companies do. Instead, we run every service on an independent cluster of web servers, so your files, emails, databases, and so on, are going to be addressed by different web servers. In this way, we can also balance the load considerably more efficiently and ensure the stable functioning of your sites at all times. The availability of the web servers is guaranteed by a few backbone Internet providers and diesel-powered backup generators, so your sites are going to be functioning no matter what. We also have administrators overseeing the web servers 24 / 7, including weekends and holidays, and they will take care of any unanticipated issue that might appear.
Service Uptime Guarantee in Semi-dedicated Hosting
Our semi-dedicated server packages include a 99.9% uptime guarantee. In fact, you won't notice any downtime or service disruptions at all due to the fact that we use an innovative cloud platform and rather than handling everything on one server as most companies do, we have different clusters of servers that manage every service - files, emails, Control Panel, databases, and so on. We have a custom made load-balancing system, so our web hosting service is a lot more stable in comparison with what you'd typically find available. To make sure that nothing will interrupt the work of your websites, our server facilities have diesel backup generators and a few different Internet providers. We have software and hardware firewalls to stop DDoS attacks and administrators watching the servers 24/7 to tackle any software issue that may appear.
Service Uptime Guarantee in VPS
Our Virtual Private Server packages come with a 99.9% uptime guarantee. The stability and availability of the service is guaranteed by redundant Internet providers and diesel-powered backup generators. In addition, we employ new hardware for the physical hosting servers where the VPS accounts are created to avoid any probability of hardware dysfunction and each part has been tested substantially. The security of your information is ensured by employing enterprise-level hard drives working in RAID and the uptime guarantee time includes all maintenance procedures, so your sites shall be up and running virtually without any interruptions. Our skilled administrators will resolve instantly any software issue which may appear, so even if there is a problem with another virtual private server account on the physical server, your VPS isn't going to be affected. The hosting server uptime is listed on our site and not concealed in our Terms of Service because we can keep our promise and provide you with an incredibly reliable hosting service.
Service Uptime Guarantee in Dedicated Hosting
All of our dedicated packages come with a 99.9% hosting server and network uptime warranty and routine maintenance procedures are part of the other .01% of the time. We check out every single server thoroughly before we hand it over to the client and we work with new hardware components to avoid any prospect of hardware troubles. Any unanticipated software problems will be resolved right away by our system administrators as they keep track of all machines 24/7. To prevent infrastructural troubles, our data center in downtown Chicago uses powerful diesel backup generators, while the connectivity to the machines is ensured by redundant fiber lines from various backbone Internet providers. To be on the safe side, we also have software and hardware firewalls, so even if your are flooded, we can react instantly and filter the undesired traffic before it reaches your dedicated server and interrupts the proper functioning of your Internet sites.